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Frequently Asked Questions
Enrolling is free and easy. Join now here or by calling Fiesta Rewards at Fiesta Rewards Contact Center.
 When joining Fiesta Rewards Apreciare, you will get a welcome email to the program with your membership number and benefits. Then, visit our site and enter your number to create a password to access your profile. If you don't get that email, please call Fiesta Rewards at Fiesta Rewards Contact Center or message us here.
 Earn points with your employees eligible stays at Live Aqua, Grand Fiesta Americana, Curamoria Collection, Fiesta Americana, The Explorean, Fiesta Inn, Gamma, and one hotels. Earn more points by booking events and banquets over $8,000 MXN at any of those hotels.
 Earn 5 points per dollar (before taxes) on eligible stays (food and beverage excluded) at Live Aqua, Grand Fiesta Americana, Curamoria Collection, Fiesta Americana, The Explorean, Fiesta Inn, Gamma, and one hotels.
 Earn 5 points per dollar (before taxes) on eligible stays (food and beverage excluded) at Live Aqua, Grand Fiesta Americana, Curamoria Collection, Fiesta Americana, The Explorean, Fiesta Inn, Gamma, and one hotels.
 No, you don't. Just provide your Fiesta Rewards Apreciare membership number when booking a hotel. If you don't remember your membership number, call Fiesta Rewards at Fiesta Rewards Contact Center.
 Enter your membership number or call Fiesta Rewards at Fiesta Rewards Contact Center. We can also email the statement to the email address provided at the time of enrollment as long as you have earned or redeemed points the month before.
 You have up to 6 months from the check-out date to request missing points. For more information or to request missing points, call Fiesta Rewards at Fiesta Rewards Contact Center.
 It takes 15 days from the date of purchase.